Refund policy

We have a 14-day return policy. Because everything we sell is made-to-order (print-on-demand), we generally cannot accept returns on items that fit and were printed correctly. The exceptions are misprints, defects, or wrong items, where we cover everything.

Damages, defects, or wrong item

Inspect your order on arrival and contact us if the item is defective, damaged, or wrong. Email info@rebelflockco.com with your order number and a photo within 14 days of delivery, and we will replace at no charge. No return shipping is required for misprints or defects.

Damaged in transit

If your package arrives damaged, photograph the damage and email info@rebelflockco.com within 7 days. We will replace at no charge.

Wrong size

Each garment is individually printed, so we cannot do straight swaps. If the garment fits how the manufacturer's size chart said it would but you wanted a different size, we'll offer a small discount on a re-order at the right size. Email us.

Order changes and cancellations

We can change or cancel an order within 6 hours of you placing it. After that, the print facility has usually started production. Email info@rebelflockco.com as fast as you can.

Exceptions / non-returnable items

Personalized, custom, or made-to-order items (which is everything we sell), gift cards, sale items, and any merchandise that has been worn, washed, or altered cannot be returned unless they arrived defective.

European Union 14-day cooling-off period

If you are in the European Union, you have the right to cancel or return your order within 14 days for any reason. The item must be in original condition, unworn, with original packaging.

Refunds

Once we have received and inspected the returned item or photo of damage, we will notify you about approval. If approved, you will be refunded on your original payment method within 10 business days. Bank or credit-card processing can take additional time.

Questions

Email info@rebelflockco.com. We reply within one business day.